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Prevention Services and COVID-19 Updates

Updates for Students | January 7, 2021

Prevention Services and Appointments:

  • Prevention Services will operate in a virtual capacity for the Spring 2021 semester
  • Prevention Services will remain available to students by calling 919.515.4405
    • All services will be available remotely by phone or a secure video conferencing platform.
    • We will not be open for walk-ins or face-to-face meetings with students.
    • If you have an appointment scheduled, our staff will reach out to you.
  • If you would like to schedule an appointment with a CARES Coordinator, Alcohol and Other Drug Coordinator or other member of Prevention Services staff, please email us at, or call 919.515.4405.
  • For mental health resources, visit the Counseling Center website



Online Resources

  • A variety of mental health, wellbeing, academic, self-help, and crisis resources.
  • Document will be updated regularly as more resources become known.

Community Resource Guide

  • A compilation of community resources such as housing, food, and emergency funding.
  • Document will be updated regularly as more resources become known.

On-campus resources

  • NC State Counseling Center: or 919.515.2423 – 24 hours
    • Offers individual, group, and couples psychotherapy and psychiatry with specialized services for substance abuse, eating disorders and trauma.
    • Offers consultation for faculty and staff.
    • Offers outreach programming on mental health issues, stigma reduction, and personal and academic success.
  • Pack Essentials:
    • Offers many programs to support students in need of food, housing, financial and educational security.
    • Maintaining a list of resources available to students during the coronavirus
  • NC State Women’s Center: or 919.515.2012
    • Offers workshops and programs on social justice, body image, gender-based violence, and other topics related to gender equity.
  • NC State GLBT Center (Gay, Lesbian, Bisexual, and Transgender): or 919.513.9742
    • Offers diversity programming for students, faculty, and staff via Project SAFE.
  • NC State Student Health Services: or 919.513.2563
    • Offers consultation, treatment, and outreach programming for health-related crises, women’s health concerns, nutrition, and related services.
  • NC State Wellness and Recreation
    • Offers wellness coaching, group fitness, workshops, and many other programs and services to promote the health and wellbeing of students, faculty, and staff

Off-campus resources

  • Hotlines
    • National Suicide Hotline: 1.800.273.TALK (8255) (24 hours/7 days a week)
    • Hopeline: 919.231.4525 or 1.877.235.4525 (24/7 confidential local hotline)
    • Veterans Crisis Line: 1.800.273.8255- Press 1
  • Psychiatric emergencies:
    • Wake County Mobile Crisis Management: 877.626.1772. MCM will come to you!
    • Wake County Crisis and Assessment, Walk-In Services: 984.974.4830. 107 Sunnybrook Road, Raleigh NC 27610, across Sunnybrook Road from WakeMed Raleigh. Offers in-person evaluation and referral, no appointment needed.
    • Wake County Crisis and Assessment, Toll-Free Number to connect with service providers: 800.510.9132.
    • Holly Hill Respond Line (adults): 919.250.7000. Offers telephone evaluation.
    • Triangle Springs Hospital (adults) 919.372.4218
  • Sexual Assault and Relationship Violence:
    • InterAct: 1012 Oberlin Road, Raleigh, NC 27605, between Cameron Village and Wade Avenue.
      • 919.828.8304 (main office); 919.828.7740 or 866.291.0855 (24 hour domestic violence crisis line); 919.828.3005 or 866.291.0853 (sexual assault line); 919.557.8025 or 866.291.0854 (Solace Center/Sexual assault forensic examination).
      • Offers counseling, community education, shelter services, job-seeking services, and parent training.
    • SOLACE Center at InterAct
      • Offers safe, respectful evidence-gathering for sexual assault survivors. (Survivors are discouraged from showering or changing clothes.)
  • Additional off-campus resources:
    • LGBT Center of Raleigh: 324 South Harrington Street. 919.832.4484.
      • Offers programs, events, and support to lesbian, gay, bisexual, and transgender Triangle residents and their allies.
    • Women’s Center of Wake County: 112 Cox Avenue (one block from campus). 919.829.3711.
      • Offers crisis intervention, case management, financial assistance, and assistance with basic needs (food, clothing, shelter, phone service) for women in the Triangle.


Managing Concerns and Emotions about COVID-19

Constant news reports about COVID-19, is raising a number of concerns and exacerbating intense emotions and worry that already exists. Learn more about taking care of your mental health in the face of uncertainty here.

Here are some additional tips to help you put information and concerns in perspective, manage your worry, and maintain a positive outlook:

  • Seek accurate information and limit exposure to social media and news reports that provide no new information or inaccurate information. Here are some reliable sources of information:
  • Keep things in perspective.Take a deep breath and stay focused on what the situation actually is. It can be helpful to shift your focus to things within your control rather than things outside your control.
  • Acknowledge reactions. Allow yourself time to reflect on what you are feeling and how you may be reacting to any fears and uncertainties.
  • Maintain your normal day-to-day activities and keep connected. Try to resist withdrawing and isolating yourself. Maintaining social networks can foster a sense of normality and provide valuable outlets for sharing feelings and relieving stress. If your day to day activities are disrupted by college closings, attempt to create structure in your day by: scheduling a normal bedtime and wake up time; structuring your time with hobbies, homework, reading, etc.; scheduling regular phone/video contact with friends and family.
  • Follow the prevention and protection tips given by medical professionals
  • Use university resources. Learn about on-campus and off-campus resources that are available. If you or someone you know has high distress that does not seem to be lessening, talk about it with others, or contact the Counseling Center or Prevention Services. Your campus community is here to help!
  • Avoid stigmatizing or generalizing. Remember to keep in mind the kindness and empathy with which we strive to treat one another at all times as we address this challenge together. Avoid stigmatizing anyone who is sick as potentially having the Coronavirus. Often when there is uncertainty, our thoughts can become less compassionate and more fear-based.